Privacy Policy

King Strategies Consulting (13 172 152 693) ('we', 'us', 'our') is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in Schedule 1 of that Act.

This Privacy Policy explains how we collect, use, store, disclose, and otherwise handle personal information in connection with our website (www.kingstrategiesconsulting.com) and our consulting services. By accessing our website or engaging our services, you agree to the practices described in this policy.

We operate as a fully remote Work Health and Safety (WHS) consulting business providing services to Australian businesses.

 

2. What is Personal Information?

'Personal information' means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not, and whether or not it is recorded in a material form. This is consistent with the definition in section 6 of the Privacy Act 1988 (Cth).

 

3. What Personal Information We Collect

3.1 Information You Provide Directly

We may collect the following personal information that you provide to us when you contact us, complete our enquiry forms, or engage our services:

• Your name and job title or role

• Business name and ABN

• Email address

• Phone number

• Postal or business address

• Information about your business operations, industry, and WHS requirements

• Any other information you choose to provide in communications with us

3.2 Information Collected Automatically

When you visit our website, we and our third-party service providers (including Wix, which hosts our website) may automatically collect certain technical information, including:

• IP address and approximate geographic location

• Browser type and version

• Operating system

• Pages viewed and time spent on each page

• Referring website or URL

• Date and time of your visit

3.3 Newsletter and Marketing

If you subscribe to our newsletter through our website, we collect your email address and, where provided, your name.

3.4 Google Forms

Our website uses Google Forms to collect enquiries. When you submit an enquiry form, Google LLC collects and processes your submission in accordance with Google's Privacy Policy (https://policies.google.com/privacy). We receive the information you submit and store it for the purpose of responding to your enquiry.

 

4. How We Collect Personal Information

We collect personal information:

• Directly from you when you contact us by email, submit our enquiry form, subscribe to our newsletter, or otherwise communicate with us

• Automatically through our website via cookies and tracking technologies operated by Wix and other third-party tools

• From publicly available sources where relevant to understanding your business context

 

5. Why We Collect and Use Your Personal Information

We collect and use personal information for the following purposes, consistent with APP 6:

• To respond to your enquiries and provide you with information about our services

• To provide WHS consulting, compliance, and advisory services to you

• To prepare and send quotes, proposals, and invoices

• To communicate with you about your project or engagement

• To send you our newsletter and marketing communications where you have consented or where otherwise permitted under the Spam Act 2003 (Cth)

• To improve our website and services

• To comply with our legal obligations under applicable legislation, including work health and safety legislation

• To manage our business operations, including record-keeping and administration

We will not use your personal information for any purpose that is incompatible with the primary purpose of collection, unless you have consented or an exception under the Privacy Act applies.

 

6. Your Consent

By submitting your personal information to us through our website, enquiry forms, or direct communications, you consent to its collection, use, and disclosure in accordance with this Privacy Policy.

Where you subscribe to our newsletter, your consent is obtained at the point of subscription. You may withdraw your consent to receive marketing communications at any time by clicking the 'unsubscribe' link in any email we send, or by contacting us directly at enquiries@kingstrategiesconsulting.com.

 

7. Disclosure of Personal Information

7.1 Third Parties We May Disclose To

We may disclose your personal information to the following categories of third parties:

• Our website hosting provider, Wix.com Ltd, which operates the infrastructure for our website and may process personal information as a result of your use of our website

• Google LLC, which processes enquiry form submissions via Google Forms and provides related services

• Our invoicing and accounting software providers (including Zoho Corporation Pty Ltd), used for billing and financial administration

• Professional advisers including accountants and legal advisers, where necessary

• Regulatory bodies or law enforcement agencies where required or permitted by law

7.2 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes.

7.3 Overseas Disclosure

Some of our service providers, including Wix.com Ltd (Israel and United States), Google LLC (United States), and Zoho Corporation (United States and India), may store or process your personal information outside of Australia. We take reasonable steps to ensure these providers handle your information in a manner consistent with the APPs. Before disclosing personal information to an overseas recipient, we take reasonable steps to ensure the recipient does not breach the APPs (see APP 8).

By providing us with your personal information, you acknowledge that it may be transferred to, stored, or processed outside Australia.

 

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies operated by Wix and its partners. Cookies are small data files stored on your device that help us and Wix understand how visitors use our website.

We and our third-party providers may use:

• Essential cookies required for the website to function

• Analytics cookies to understand website traffic and usage patterns

• Marketing and advertising cookies (if enabled through Wix)

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website. For more information on how Wix uses cookies, please refer to the Wix Privacy Policy at https://www.wix.com/about/privacy.

 

9. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure (APP 11). These steps include:

• Use of reputable, industry-standard cloud-based platforms with their own security measures (including Wix, Google, and Zoho)

• Limiting access to personal information to those who need it to perform their functions

• Using password-protected systems and accounts

• Using encrypted email and secure communications where practicable

While we take reasonable precautions, no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of information transmitted to us via our website.

 

10. Retention of Personal Information

We retain personal information for as long as is reasonably necessary to fulfil the purposes for which it was collected, or as required by law. In general:

• Enquiry and client correspondence records are retained for a minimum of seven (7) years to comply with business record-keeping obligations

• Newsletter subscriber information is retained until you unsubscribe

• Website analytics data is retained in accordance with the relevant provider's data retention policies

When personal information is no longer required, we take reasonable steps to destroy or de-identify it (APP 11.2).

 

11. Access to and Correction of Your Personal Information

Under APP 12, you have the right to request access to personal information we hold about you. Under APP 13, you have the right to request correction of personal information that is inaccurate, out of date, incomplete, irrelevant, or misleading.

To make an access or correction request, please contact us in writing at the details below. We will respond to your request within a reasonable timeframe (generally 30 days). We may need to verify your identity before processing your request.

In limited circumstances, we may decline to provide access, for example where doing so would be unlawful, would pose a serious threat to health or safety, or where the information relates to existing or anticipated legal proceedings. We will provide you with written reasons for any refusal.

We do not charge a fee to receive an access request, but we may charge a reasonable fee to cover our costs of providing access in complex cases.

 

12. Complaints and Concerns

If you believe we have breached the APPs or otherwise handled your personal information inappropriately, please contact us in the first instance using the contact details below. We will investigate your complaint and respond within a reasonable timeframe (generally 30 days).

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au

• Phone: 1300 363 992

• Post: GPO Box 5218, Sydney NSW 2001

 

13. Sensitive Information

We do not intentionally collect sensitive information (as defined in the Privacy Act 1988, including health information, racial or ethnic origin, political opinions, religious or philosophical beliefs, sexual orientation, or criminal record) in the ordinary course of our business. If sensitive information is provided to us in the context of an engagement (for example, if a workplace incident involves health-related information), we will handle it in accordance with APP 3 and the applicable requirements for sensitive information under the APPs.

 

14. Children's Privacy

Our website and services are directed to businesses and individuals aged 18 years and over. We do not knowingly collect personal information from children under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.

 

15. Links to Third-Party Websites

Our website may contain links to third-party websites, including Google Forms. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party website you visit.

 

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or for other operational reasons. We will publish the updated policy on our website with a revised 'Last Updated' date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

We encourage you to review this policy periodically.

 

17. How to Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us:

 

King Strategies Consulting

Email: enquiries@kingstrategiesconsulting.com

Website: www.kingstrategiesconsulting.com

Post: P.O. Box 92, Nerang QLD 4211, Australia